Imperia · Riverbird RMM
All of your IT.
One cockpit.
Imperia monitors, inventories, patches and maintains your customers' systems — from a single interface. Built and operated in Germany, multi-tenant from the very first device.
Why Imperia
Built for IT service providers.
Imperia comes from a company that has run the IT service business itself for more than twenty years. Every feature has to prove itself in the daily work of a managed service provider — otherwise it does not make it into the product.
Multi-tenant
Customer, site, device: the separation is not configured, it is built in. A customer login never sees more than their own estate.
Made in Germany
Developed in Ulm, operated on our own hardware in German data centres. Your data does not leave the country.
One agent for everything
One service on Windows, macOS and Linux: inventory, checks, patches, scripts and remote support. No zoo of separate tools.
AI Technician
Describe the job in one sentence. The AI Technician shows you the plan, you approve it — and only then does anything happen.
References
IT service providers who work with us
Security
See vulnerabilities — and close them in one go.
Imperia continuously compares the software installed across your whole estate against known vulnerabilities. You see not only which device is affected, but what fixes it.
- Sorted by leverage. The one update that clears forty findings at once is at the top.
- Fix everywhere. One click rolls the update out to every affected device — via winget, Chocolatey, Homebrew or apt.
- Our own service. The matching runs on our own infrastructure, not at a third party.
AI Technician
Say what should happen. Approve it before it does.
The AI Technician takes instructions in plain language. It shows you the plan, including the devices and customers affected. It only runs after your click — there is no path on which something changes without approval.
- Plan before execution. No action without a visible preview and an explicit approval.
- All in the record. Every plan, every approval and every tool call is readable in the activity feed.
- From outside too. Through the MCP server, AI clients work with the same permissions and the same obligation to get approval.
Everything an RMM has to do
To the product overviewMonitoring
33 sensors, fixed intervals, a history per check and automatic repair — before anyone calls.
Learn moreInventory
Hardware, software, network and BitLocker keys, searchable across the whole estate.
Learn morePatch management
Windows updates without WSUS, plus winget, Chocolatey, Homebrew and apt — on your rules.
Learn moreRemote support
Screen, shell, files, registry and event log in the browser. At the sign-in screen too.
Learn moreAutomation
Jobs, scripts and rule-based assignments instead of clicking through device after device.
Learn moreAI Technician
A job in one sentence, a plan to look at, execution only after your approval.
Learn moreSecurity
Vulnerabilities with their fix, antivirus integration, password manager and permission matrix.
Learn moreReports
Reports a customer understands — automatically at month end, in your own branding.
Learn moreIntegrations
Ticket systems, antivirus, backup, mail, a REST API and MCP for AI clients.
Learn moreWhat we aim for
An RMM is good when you forget about it. It speaks up when something goes wrong. It quietly handles what can be handled. And at the end of the month it explains to your customer, in their language, what it did.
For existing customers
Migration is built in.
Customers, sites, devices, checks, scripts and assignments move across automatically. Your old system and Imperia may run side by side until you are satisfied.
See Imperia in your own environment
We will set up a trial instance for you and walk through together what Imperia can do for your customers.