Imperia

Integrations

Ticket system, antivirus, backup, mail and AI clients — Imperia does not stand alone in the room.

Imperia – Verbindungen
Verbindungen zu Ticketsystemen, Virenschutz, Mail und KI-Clients
Connections to ticket system, antivirus, mail and AI clients.

Alarms become tickets, with the category, assignee and priority filled in. The all-clear closes the ticket again. Rules apply to „device offline“ and „job failed“ as well.

End users report a ticket straight from the device in the Control Center — no phone call, no portal login, with the technical details already filled in.

Through the REST API and the MCP server you connect your own tools and AI clients. API tokens get their own role and their own permissions, and every call appears in the record.

What can be connected

Ticket systems

An alarm becomes a ticket, the all-clear closes it. Pre-filled per rule.

Antivirus

G DATA, Bitdefender GravityZone and Securepoint — status, quarantine and rollout.

Backup

Backup runs as a check and a dedicated page for the rollout.

Mail

SMTP or Microsoft Graph, whichever you already run.

REST API

Documented through Swagger, tokens with their own role and their own permissions.

MCP for AI clients

Thirty tools in five tiers: read, change with approval, scripts, live queries, remote actions.

Imperia – Benachrichtigungen
Benachrichtigungs-Routen für E-Mail, Webhook und Teams
Notification routes for e-mail, webhook and Microsoft Teams.
Connected systems
  • Nexoware docbee
  • JayTicket
  • woasi
  • Visoma
  • G DATA Endpoint Protection
  • Bitdefender GravityZone
  • Securepoint Antivirus
  • Securepoint UTM Cloud
  • Microsoft Entra ID (single sign-on)
  • Microsoft Graph (mail)
  • SMTP
  • S3-compatible storage
  • SNMP devices
  • REST API
  • MCP server

See Imperia in your own environment

We will set up a trial instance for you and walk through together what Imperia can do for your customers.

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